welcome to the EUC + DEX + Ai conference

welcome to the EUC + DEX + Ai conferencewelcome to the EUC + DEX + Ai conferencewelcome to the EUC + DEX + Ai conference

welcome to the EUC + DEX + Ai conference

welcome to the EUC + DEX + Ai conferencewelcome to the EUC + DEX + Ai conferencewelcome to the EUC + DEX + Ai conference

The industry leading EXPERTS 2 EXPERTS EUC conference for 23 years

The industry leading EXPERTS 2 EXPERTS EUC conference for 23 yearsThe industry leading EXPERTS 2 EXPERTS EUC conference for 23 yearsThe industry leading EXPERTS 2 EXPERTS EUC conference for 23 years

The industry leading EXPERTS 2 EXPERTS EUC conference for 23 years

The industry leading EXPERTS 2 EXPERTS EUC conference for 23 yearsThe industry leading EXPERTS 2 EXPERTS EUC conference for 23 yearsThe industry leading EXPERTS 2 EXPERTS EUC conference for 23 years

What is E2E "EUC DEX Ai" CONFERENCE?

The Experts 2 Experts EUC DEX Ai conference (formerly known as E2EVC) is a global series of non-commercial events within the end user computing community. Our primary objective is to convene top server based computing, virtualization, cloud, onprem and end user computing experts for knowledge exchange and networking. EUCDEX.Ai offers a packed weekend featuring presentations, Master Classes, and discussions led by virtualization vendors' product teams and independent industry experts.

After hosting over 60 successful events, commencing in August 2003 with just 4 participants, E2EMVC has evolved into a renowned event with approximately 200 attendees from over 25 countries. Over the past two decades, our conferences have been held in various cities worldwide, including Athens, London, Copenhagen, Amsterdam, Barcelona, Berlin, Brussels, Cape Town, Frankfurt, Dublin, Orlando, Paris, Prague, Las Vegas, Los Angeles, Madrid, Montreal, Munich, New York, Nice, Lisbon, Rome, Hamburg, Hong Kong, Singapore, Sydney, Tokyo, Tel Aviv, and Vienna. Each event typically features 40 - 50 sessions covering server, application, desktop, and storage virtualization, showcasing products from industry leaders such as Microsoft, Parallels, VMware, Citrix, and others.

More than 50 virtualization experts from the community share their insights on the industry's current landscape. Many prominent figures in the virtualization sector have participated in our events in the past or continue to do so. The success of this event is attributed to the attendees, presenters, and sponsors who contribute to its success.

E2E "EUC DEX Ai" EVENTS SCHEDULE FOR 202X..

E2E EUCDEX.Ai MALTA

October 16-18, 2026

Pre Event "Ai in EUC" Workshop Master Class October 15, 2026

Valetta, Malta

Registrater here

"EUC DEX Ai" EUROPE

June 2027

Brussels

Registration starts October 2026

E2E EUCDEX.Ai Conference Partners

ControlUp

What started as a mission to give IT teams real-time  visibility into the digital workspace has evolved into something much  bigger: a platform that can see problems, understand them, act on them,  and automatically prevent the next ones.

The journey from reactive IT to autonomous operations  didn't happen overnight. It happened through relentless focus,  strategic acquisitions, and a team that refuses to stop raising the bar.

Today, ControlUp is tried and trusted by 2,000+ global customers, including over a third of the Fortune 100.

Parallels

Parallels® is a global leader in cross-platform  solutions, enabling businesses and individuals to access and use the  applications and files they need on any device or operating system.  Parallels helps customers leverage the best technology available,  whether it’s Windows, Linux, macOS, iOS, Android or the cloud.

Global Diamond PLUS Sponsors

E2E EUCDEX.Ai MALTA, October 16-18, 2026

The 62th E2E EUXDEX.Ai Conference will take place in Valletta, Malta on October 16-18, 2026. On Thursday October 15, 2026 there will be "Ai in EUC" Master Class led by experts from 10 different areas of EUC and a structured approach from top minds in EUC. This is an all day Workshop.


In case you have any questions about your existing registration please contact us CONFERENCEEU @ EUCDEXAI.COM.  

T & C  

The Registration Fee is non refundable.

In case you are unable to attend the Event you booked you can use your UNUSED ticket in the next 2 events after the one you registered for. So, say you bought a ticket for 2026 MALTA event. If you skip or unable to attend MALTA 2026 you can still use the ticket for BRUSSELS 2027 ORMILANO / NICE 2027 IN EUROPE. There are no further extensions to that.

By signing to the event you agree to follow Health and Safety advisory from the Organizers. In case you are unable to attend the event you have registered for, you MUST notify the organizers at least 2 weeks before planned event start, that you are unable to attend. Otherwise your ticket will expire with the event you have registered for. No exceptions.  

The Management of E2EMVC reserves the right to refuse admission, with full registration fee refund.

Early Bird event package 499,- EUR

E2EMVC Centurions discounted package is 449,- EUR
Ai in EUC Master Class on October 15, 2026 – 299,- EUR

Please use the button below to register for the event by choosing the drop down menu for the relevant ticket.

E2E EUCDEX.AI CONFERENCE "MALTA" October 16-18, 2026 EARLY BIRD 499,- EUR

"Ai in EUC" Master Class on October 15

The EUC world is changing fast - and AI is at the center of that transformation. Microsoft, Citrix, VMware, Parallels, and every major workspace vendor are integrating AI into their products. But what does that actually mean for EUC professionals?  How will AI reshape operations, troubleshooting, security, digital employee experience, and the role of the EUC engineer?

Join us for a full-day, high-impact masterclass designed exclusively for EUC engineers, architects, consultants, and workspace specialists who want to understand the fundamentals of AI and how to apply it in their daily work. This workshop cuts through  hype and delivers practical, realistic, EUC-focused knowledge you can use immediately.

Register for "Ai in EUC" Master Class - 299,- EUR

The presenters and experts team.

Join our excellent presenters from different areas of EUC who will share their opinion, experiences and vision of Ai in EUC.

E2EMVC CAPITAL AGENDA, APRIL 24, FRIDAY

14:25 - 14:50

Deep-Dive: Mastering Hydra & Nerdio for Azure Virtual Desktop and Windows 365

Deep-Dive: Mastering Hydra & Nerdio for Azure Virtual Desktop and Windows 365

Deep-Dive: Mastering Hydra & Nerdio for Azure Virtual Desktop and Windows 365

Azure Virtual Desktop (AVD) and Windows 365 have matured rapidly, but operational complexity, cost control, and scalability remain major challenges for enterprises.

In this deep-dive session, we will explore how Hydra and Nerdio Manager can be combined to create a highly automated, scalable, and cost-optimized EUC platform on  Azure.

The session goes beyond basic setup and focuses on real-world operational patterns, automation strategies, and architectural decisions used in large-scale  production environments.

Topics covered include:

  • Designing host pool strategies for AVD & Windows 365 (Enterprise & Frontline)
     
  • Advanced image lifecycle management with Hydra
     
  • Intelligent scaling, power management, and cost governance with Nerdio
     
  • Multi-tenant and enterprise governance models
     
  • Handling GPU-accelerated workloads (vGPU, AI, and graphics)
     
  • Common pitfalls, lessons learned, and best practices from real customer deployments
     

Attendees will leave with practical guidance they can apply immediately, whether they manage a single tenant or hundreds of customers.

Thomas Poppelgaard

Thomas Poppelgaard

 

Thomas is a Microsoft MVP, NVIDIA Enterprise Platform Advisor (NEPA), Former Citrix Technology Professional (CTP), and founder of Poppelgaard.com  ApS. He specializes in GPU-accelerated EUC, Azure Virtual Desktop, Windows 365, and large-scale automation using platforms such as Hydra and Nerdio.

Thomas is a frequent international speaker and conference organizer (EUCtech Denmark, Experts Live Denmark) and works hands-on with complex enterprise and  MSP environments across healthcare, defense, manufacturing, and reinsurance.

14:55 - 15:25

EUC is not ready for AI Agents

EUC is not ready for AI Agents

EUC is not ready for AI Agents

 

AI agents are everywhere. OpenClaw just hit millions of installs. Every vendor is launching their "autonomous assistant."

Here's what they're not telling you: enterprise EUC environments are spectacularly unprepared for AI agents that can read your emails, browse your SharePoint, execute commands, and make decisions without asking permission.

This session covers:

  • OpenClaw's documented security incidents and "going rogue" moments
  • Tools like Anthropic's Cowork pushing automation boundaries
  • Why your current access controls won't catch agent misbehavior
  • The liability gap between "helpful automation" and "who authorized that?"

No vendor pitch. No "AI will solve everything" nonsense. Just an honest look at why rushing AI agents into production is a recipe for disaster.

Perfect for anyone who needs ammunition to push back on the "just turn on AI agents" crowd.

James O'Regan

 

James is a Product Marketing Manager and Community Lead at Liquidware, bringing 21 years of End User Computing (EUC) experience across the realities of desktops, VDI, and the day-to-day grind of keeping users productive.

He combines deep technical credibility with commercial storytelling: turning complex EUC challenges into clear messaging that resonates with IT teams, leaders, and partners.

He is active in the wider EUC community, regularly collaborating with peers across the industry and speaking at events such as E2EVC.

In February 2024, James and Gerjon Kunst launched an AI podcast: The Impact of AI: Explored. The goal is simple: cut through the hype, translate what’s real into plain language, and help IT and EUC professionals make better decisions about AI based on practical experience, not vendor noise.

15:30 - 16:00

Zero Trust in the age of Ai Agents

As organizations embrace AI agents to automate workflows, enhance decision-making, and interact with sensitive data, the Zero Trust security model becomes more critical than ever. This session explores how Zero Trust principles—never trust, always verify—apply  in the age of autonomous AI systems

Adnan Hendricks

Adnan is a highly skilled Cloud Infrastructure Architect, consultant and Microsoft Trainer. He is recognized for his expertise in Microsoft Azure, Ai and security solutions, and has been  honored as a Microsoft Most Valuable Professional (MVP) for more than a decade. Adnan is known for his role as Creative Director of Cloud Solutions for Cloud Infrastructure Architects, He specializes in cloud and security solutions and has extensive experience  in implementing core Microsoft solutions . Adnan Hendricks has presented at various IT community events and conferences around the world, also sharing his knowledge on  various online platforms and organizing local tech events in The Netherlands with @WPNINJASNL  Usergroup. Adnan has been involved in numerous events organized by Microsoft to promote engagement, advocacy, and knowledge sharing on Microsoft products and services.

16:05 - 16:35

Citrix SSO with Entra ID – Configuration, Lessons Learned, and Demo

Citrix SSO with Entra ID – Configuration, Lessons Learned, and Demo

Citrix SSO with Entra ID – Configuration, Lessons Learned, and Demo

 Modern authentication is no longer optional. With Citrix’s native Microsoft Entra ID integration built on OpenID Connect (OIDC), organizations can eliminate legacy authentication dependencies and move toward a truly password-less experience.

In this session, we’ll break down what it really takes to implement Citrix Single Sign-On with Entra ID. You’ll learn how authentication flows differ across Entra ID joined and hybrid-joined machines, what on-premises components are still  required, and how Kerberos objects factor into hybrid deployments. 

We’ll go beyond documentation to examine architectural trade-offs, security implications, and real-world lessons learned from production implementations. 

The session concludes with a live (or recorded) end-to-end demonstration showcasing password-less access using Citrix Workspace app and browser access

Zeljko Macanovic

 Zeljko is Ferroque’s Chief Architect and a leading expert in Citrix technologies, boasting over twenty-five years of experience with Citrix and Microsoft platforms. His contributions at Citrix include serving on the CCAT board  and enhancing Citrix Consulting standards and methodologies. 

16:40 - 17:00

Soft2Go & Cloud Desktop Automation Overview

Modern End User Computing (EUC) environments are under constant pressure to deliver higher quality, faster change, and predictable outcomes. Yet, many IT Operations teams still rely on manual image builds and ad-hoc changes for Citrix VDA images. This leads to three fundamental challenges:

  • Image sprawl and configuration drift, making environments difficult to support.
  • Manual processes and human error, leading to long lead times.
  • Operational inefficiency, making scaling increasingly costly.

DevOps promises automation and standardization, but applying it to EUC workloads remains a challenge. In this 20-minute speedrun session, I presents a real-world approach to solving this. We will introduce Soft2Go, a proprietary application packaging and lifecycle platform designed to standardize image creation across IT Operations.

We will also showcase the front end of our Cloud Desktop Automation—a bespoke, easy-to-use web application that drives this implementation. You will see how operations teams can build and maintain a wide variety of standardized Citrix VDA images with minimal manual effort, balancing strategic insight with scalable efficiency.

What Attendees Will Learn:

  • A clear understanding of how DevOps principles apply to EUC and Citrix image management.
  • A high-level overview of Soft2Go's functionality and its role in the IT Operations lifecycle.
  • A walkthrough of the bespoke web application (Front End) used to easily orchestrate Cloud Desktop Automation.

Janus Hallenborg

Janus is  a Danoffice IT consultant with 20 years of Citrix experience and a spot in EucTech Denmark. He lives on a 5,000m² farm with my four kids, balancing tech with rural life. My downtime is fueled by fortified wine, Legos, and board games. I love the contrast between complex automation and hands-on country living. It’s a busy, fun mix of high-tech expertise and family time.

https://www.linkedin.com/in/janus-hallenborg-bab

17:00 - 17:30

George Foreman is not a Strategy - Ultimate Version

George Foreman is not a Strategy - Ultimate Version

George Foreman is not a Strategy - Ultimate Version

In their long career as IT specialists, Rob and Saša have read, commented on  and implemented many strategy papers. Most of them had one thing in common, they explained a lot of things except strategy. In his presentation Rob and Saša will explain in real life examples (thanks Chris for inspiration) what strategy is, what is not and what is the connection between goal, problem, execution and strategy. In the second part we will discuss what this means for IT projects, especially in this fast moving agile world of cloud native application delivery.

Rob and Saša presented this presentation independently from each other on two different continents. This is your ultimate and probably only chance to hear it from them in complete version. 

Saša Mašić

Saša Mašić

Saša is Lead Enterprise Architect at BWI GmbH and part of the architecture management team. He spends most of his time with application delivery, infrastructure, and infrastructure management projects. Saša started his journey in server-based computing space during his bachelor thesis with first contact with virtualisation technology on GSX 1.0 an ESX 1.0 Beta. E2EVC has had a big impact on his career since 2005 and is proud (Alex please fill here my actual achievement) of E2EVC. Is easy to grow among gorgeous people. Always happy and grateful for the opportunity to present on E2EVC. Works for living, happily married, father of two teenagers. In his spare time Saša is Basketball trainer in 5th German basketball league and is heavily trying to connect with his kids (teenagers are not easy to connect to).

Global Platinum Sponsors

Island is the pioneer and market leader of the enterprise browser market. Island’s Enterprise Browser is the ideal enterprise workplace, where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth Chromium-based browser experience users expect, boosting both security and productivity. Led by experienced leaders of the enterprise security and browser technology space and backed by leading venture funds – Insight Partners, Sequoia Capital, Cyberstarts, Stripes, Georgian, Cisco Investments, Prysm Capital and Canapi Ventures – Island is redefining the future of work for some of the largest, most respected enterprises in the world. Island is based in Dallas with research and development in Tel Aviv.
Twitter: @island_io
Website:  https://www.island.io

Liquidware is the premier provider of third-party digital workspace  management solutions used by enterprise organizations around the world.  Founded in 2009 by technology veterans, Liquidware is an EUC pioneer,  developing a stack of offering that support all major, widely adopted  workspace platforms including Microsoft, Amazon, Citrix and Omnissa.

The  company has anticipated every major milestone in the evolution of  virtual workspaces by designing innovative solutions to fill white and  gray space around key platforms.  Liquidware is a one-stop shop for  enterprise customers who want to gain more from their significant  investments in workspace environments by reengineering long-standing  legacy approaches.
Website: https://www.liquidware.com/

Our mission is clear. Simplify the lives of IT professionals and  maximize their Microsoft Cloud and end-user computing investments.

E2EMVC CAPITAL AGENDA, APRIL 25, SATURDAY

TIME

Bootcamp! Become Liquidware Certified Engineer for ProfileUnity and FlexApp!

Bootcamp! Become Liquidware Certified Engineer for ProfileUnity and FlexApp!

09:00 - 10:00

Bootcamp! Become Liquidware Certified Engineer for ProfileUnity and FlexApp!

Bootcamp! Become Liquidware Certified Engineer for ProfileUnity and FlexApp!

Bootcamp! Become Liquidware Certified Engineer for ProfileUnity and FlexApp!

Bootcamp! Become Liquidware Certified Engineer for ProfileUnity and FlexApp!


During the bootcamp we will walk you through Liquidware ProfileUnity and FlexApp with the end goal to prepare you to take the online Exam and become an actual Liquidware Certified Engineer for ProfileUnity and FlexApp!

The exam will be 25 questions and can be done from any Laptop of Smartphone with the MoodleCloud app after the bootcamp.

We will have prizes for the person who has the highest score and who passes the exam in the shortest time.

Get in this opportunity and be a certification richer while attending E2E! This will get you an official Certificate and Badge to share online when you pass!


Laurens van Duijn

Bootcamp! Become Liquidware Certified Engineer for ProfileUnity and FlexApp!

Laurens van Duijn

TBA

Time

Laurens van Duijn

10:00 - 10:40

ControlUp Connect - Building an IT immune system with AI remediation

Your systems shouldn't just alert; they should heal. Join us to see how ControlUp Connect leverages AI as the brain behind a sophisticated—yet simple—defense mechanism. It functions exactly like an immune system: staying on constant watch, using "memory" to  stop known issues in their tracks, and mobilizing all its resources to find a cure for the unknown.

Marcel Calef

Before mastering the nuances of Digital Employee Experience, Marcel spent a decade in the high-stakes world of satellite communications, architecting complex signal paths and resilient infrastructure where there  is zero room for downtime. He now applies that "mission-critical" engineering mindset to AI-driven remediation, bridging the gap between deep-layer telemetry and the self-healing systems of the future.  

TIME

SESSION DESCRIPTION

10:45 - 11:30

SESSION DESCRIPTION

SESSION DESCRIPTION

Enhancing VDI Observability with AI.


VDI administrators are under constant pressure to keep environments healthy, resolve issues quickly, and stay ahead of problems before users ever notice them. AI is changing what is possible. In this session, discover how AI powered observability  gives VDI administrators the tools to act faster, see deeper, and recover smarter. We will show how AI transforms raw environment data into actionable insights, helping administrators instantly understand the health of their deployments, identify anomalies  before they become outages, and pinpoint root causes in a fraction of the time traditional tools require.

Andrew Morgan

Andrew Morgan, Andrew came to AWS in 2019 from a large datacenter environment where he specialized VMware, Cisco UCS, and automation. His AWS career began on the Windows team in Premium Support. By 2020, he was the Lead Subject Matter Expert on Amazon WorkSpaces. He then  transitioned to a Solutions Architecture role specializing in End User Computing (EUC). Through his work on EUC services, he developed a passion for the DCV streaming protocol. In 2022, he started his current role as the DCV Developer Advocate.

PRESENTER

The Top 5+ Do's, Don'ts & How's of Azure Virtual Desktop.

 

Azure Virtual Desktop is powerful but also full of hidden challenges that can trip up even experienced IT pros. In this real-life session, you'll discover the Top 5 most important Do's, Don'ts, and How's to make your AVD environment  more efficient, stable, and future-proof.


- How to successfully upgrade from Windows 10 Gen1 to Gen2 Windows 11

- Why using the wrong image strategy can break hibernation and updates

- How v6 VMs can boost performance — and when they might bite back

- The common mistakes in host pool/session host architecture

- And how to spot and clean up ghost or orphaned resources before they cause issues

We'll also take a critical look at ephemeral disks, and close with real-world examples of mistakes you really don't want to repeat - and how to avoid them.

If you're running or planning AVD in any capacity, this is the practical guide you didn't know you needed.

Marcel Meurer & Kyle Frieler

Marcel Meurer - VP, Azure Solutions Hydra Development

Kyle Frieler - Sr. Sales Engineer

ROOM

ROOM

PRESENTER

ROOM

Best Practices in Application Packaging.

A session for IT Pros in a Desktop Engineering, DaaS, or App Deployment discipline.  TMurgent’s founder Tim Mangan will give a modern review of app packaging today, including the following:

  1. The reasons Enterprises need to package apps   
  2. Automating the installation and customization
  3. Learning about the apps
  4. Automating the packaging workflow
  5. Use of third party packaging factories
  6. Enhancing with full app lifecycle management

You will learn about the current best practices in use by the best organizations from around the world, to better enable you to implement these practices in your environment and your customer’s.

Tim Mangan

By Tim Mangan.

ROOM

PRESENTER

Wait, Who Invited All These SaaS Apps? 

 

Wielding Parallels Browser Isolation like a….a mighty sword of security to protect your data when it’s in the wild. 

(no AI was used in the creation of this title) 

In this session Chris will walk through the increasing use of SaaS apps in the enterprise. He’ll talk about some of the security implications customers often don’t consider until it’s too late & how to regain control of where your data goes without asking the  humans to learn new things. You’ll also get a live look at PBI Private Access, where isolated browser sessions run inside your network to keep data where it belongs, securing not just SaaS apps but anything in a browser without adding friction for users.

Chris Marks

By Chris Marks.

ROOM

ROOM

PRESENTER

ROOM

Image Optimization: Boost or Baloney?

 

Let’s be honest: we’ve all grabbed a Marketplace image, hesitated for a second… and then just used it anyway. “It’ll  be fine.”

But what actually happens when you go all in on optimization? Omnissa OSOT, Citrix Optimizer, VDOT — throw everything  at it, shake well, and hope you get more performance instead of just fewer running services.

Together with my partner in crime, we did exactly that: built images, optimized them, pushed them to their limits,  and ran a series of tests.

 

In this session, we’ll show you:

  • Whether the optimization effort is really worth it
  • What each tool actually brings to the table (and what might just be… cosmetic)
  • And whether the good old Marketplace image might be better than its reputation

 Join us to find out if you should keep tuning your images or finally relax and leave them as they are…

Markus Zehnle

By Markus Zehnle, Benny Tritsch

PRESENTER

Deep Dive: A Comparison of RDP, HDX, Blast, and PCoIP Under Various DaaS Infrastructure Conditions.


In this presentation, Benny Tritsch highlights the differences between the widely used remoting protocols RDP, HDX, Blast, and PCoIP. To do so, he draws upon EUC Score test results, which include both screen recordings and monitoring data. The associated benchmarking tests were conducted over the past six months using various Azure VM types and under diverse network conditions. Get ready for surprising results.

Dr. Benny Tritsch

Deep Dive: A Comparison of RDP, HDX, Blast, and PCoIP Under Various DaaS Infrastructure Conditions.


In this presentation, Benny Tritsch highlights the differences between the widely used remoting protocols RDP, HDX, Blast, and PCoIP. To do so, he draws upon EUC Score test results, which include both screen recordings and monitoring data. The associated benchmarking tests were conducted over the past six months using various Azure VM types and under diverse network conditions. Get ready for surprising results.


ROOM 2

ROOM 2

PRESENTER

ROOM 2

Shift-Left Security for EUC Infrastructure-as-Code: PR Gates, Scanning, and Guardrails that Actually Work.


EUC teams are moving faster with Infrastructure-as-Code, but speed can amplify risk if security and quality checks aren’t built into the delivery workflow. This session shows a practical, real-world approach to “shift-left” security for EUC infrastructure automation  by using pull request gates to enforce formatting/linting, static security scanning, and validation before changes ever merge.

We’ll cover which checks provide the best signal (and which create noise), how to tune guardrails so teams don’t bypass them, and how to translate findings into actionable standards. Attendees will come away with a blueprint they can adopt  immediately to improve reliability and reduce risk without slowing delivery.

Richard Faulkner

Richard  is a Solutions Architect focused on EUC infrastructure automation, operational reliability, and security-by-design. He helps teams turn repeatable deployment patterns into maintainable, team-friendly delivery workflows.

LinkedIn: https://www.linkedin.com/in/richardfaulknerjr/

@rjfaulknerjr


ROOM 2

PRESENTER

Windows 365 vs AVD: The Good, the Bad, and the UglyA


For the EE session, we are launching what we believe is an industry first next week: autonomous AI app packaging, using a multi-agent, off-net enterprise AI approach to application packaging. Other options could include: 

  • a deeper EtherAssist session
  • Windows 365 with EtherInsights

Ryan Mangan

Ryan is a recognized technologist specialising in End-User  Computing (EUC),  AI, cloud solutions, and cost optimisation. As CEO of  EfficientEther  Ltd, he focuses on developing AI-driven IT solutions and  cloud cost  management tools. Previously, he founded  and led Systech IT Solutions,  supporting businesses with managed  services, and has built other  successful companies. A Microsoft MVP and  Chartered Fellow of the  British Computer Society (FBCS CITP), Ryan has  contributed to the  industry through research, writing,  and public speaking. He is the  author of both editions of Mastering  Azure Virtual Desktop, a widely  referenced book, and has published  articles in Computer Weekly and BCS  IT Now. A regular speaker at  industry events, he shares insights on AI,  cloud technology,  and EUC. His blog, democratising-clouds.com,  explores emerging trends  in IT. Connect with Ryan on LinkedIn for  speaking engagements or  collaborations.
Twitter: @RyMangan 

TBA

ControlUp Connect - Building an IT immune system with AI remediation

TBA

ControlUp Connect - Building an IT immune system with AI remediation

ControlUp Connect - Building an IT immune system with AI remediation

Your systems shouldn't just alert; they should heal. Join us to see how ControlUp Connect leverages AI as the brain behind a sophisticated—yet simple—defense mechanism. It functions exactly like an immune system: staying on constant watch, using "memory" to  stop known issues in their tracks, and mobilizing all its resources to find a cure for the unknown.

Marcel Calef

Marcel Calef

Before mastering the nuances of Digital Employee Experience, Marcel spent a decade in the high-stakes world of satellite communications, architecting complex signal paths and resilient infrastructure where there  is zero room for downtime. He now applies that "mission-critical" engineering mindset to AI-driven remediation, bridging the gap between deep-layer telemetry and the self-healing systems of the future.  

Global Gold Sponsors

SUNDAY APRIL 16, 2026 UPDATING

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09:00 - 10:30 

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10:30 - 12:00

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12:00 - 14:00

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Featured Sponsors

“With a focus on building enduring business relationships with vendors and clients, Auxilium IT Consultancy excel in EUC consulting across diverse industry sectors within the enterprise. Additionally, we leverage our expertise to provide tailored managed services that cater specifically to SMB clients throughout the United Kingdom, bringing together vendors and clients to deliver exceptional value.”


Website: https://auxilium-it.com

Twitter: @auxilium_itc

LinkedIn: https://www.linkedin.com/company/auxilium-itc/

 Login VSI is a leader in automated performance and scalability testing for virtual desktops, images, and applications — and a trusted strategic partner to enterprises and vendors delivering modern EUC workspaces.

Login VSI offers two flagship platforms designed to optimize digital workspace performance and management:

  • Login Enterprise delivers unmatched visibility into performance, scalability, and user experience across VDI, DaaS, Cloud PCs, published applications, physical desktops, and laptops.
  • Hydra by Login VSI simplifies Azure Virtual Desktop management through cost-saving automation, rapid image deployment, and intuitive controls — empowering organizations of all sizes, from SMBs to global enterprises and MSPs.

For more information, visit loginvsi.com. 

EUC Score by Dr. Benny Tritsch IT Consulting. Your Ultimate Guide to EUC Performance Tests and Digital Employee Experience (DEX) Analysis. Measuring perceived remote end-user experience in an organized, valid and repeatable way.

Website: https://eucscore.com

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